Tourists

Tourists buying with Best Tax Free

Tax Refund (VAT)

Non EU tourists are entitled to receive the VAT (Value Added Tax) refund applied in Spain if:

  • Their place of residence is outside the European Union
  • They leave EU territory before the three months subsequent to the purchase date
  • Their purchase in the same establishment exceeds 90.16 EUR on the same day. Consult the special conditions of the Local Rules of each country.

What is the procedure for the refund?

There are two ways to carry out the procedure:

Standar Refund

Following these 3 easy steps, you can obtain the VAT refund that corresponds to you by law:

1 PURCHASE

Request your receipt/Best Tax Free cheque and your prepaid envelope

In any establishment identified with our logo
At the moment of purchase

When shopping, each time you enter an establishment look for our log and ask the shop assistant for your receipt/cheque at the time of purchase

2 STAMP

Stamp your receipt/Best Tax Free cheque

In the customs hall in international airports, ports and borders
Before leaving the European Union

Ensure that you have allowed yourself sufficient time for the procedures before reaching the exit point for your means of transport.

You must present the Best Tax Free cheque, duly filled in, together with your passport, purchase receipts and items purchased.

It is very important that these items be shown with the original packaging and that they have not been used.

This way, you will obtain the stamp on your Best Free Tax cheque, essential to request the VAT refund.

3 CLAIM

Claim your Best Tax Free receipt/cheque

Request the VAT refund via:

  • Cash: Through Customs Refund Points
  • Credit Card
  • Bankers cheque sent to your address
  • Spanish bank account
Advance Refund

(*) This method may not be available in all establishments.

1 PURCHASE

Request your receipt/Best Tax Free cheque and your prepaid envelope

In any establishment identified with our logo
At the moment of purchase

2 CLAIM

Claim your Best Tax Free receipt/cheque

You have 2 options for claiming VAT corresponding to your purchase:

MERCHANTS

Directly in the establishment where you made the purchase
At the time of purchase the refund amount will be discounted thus applying the VAT refund

Remember that it is essential to present your passport and a VISA or MASTERCARD credit card valid for at least three months as a guarantee.

CITY REFUND POINT

In any City Refund Point
After making your purchases

Present your Best Tax Free receipt/cheque, together with a VISA or MASTERCARD credit card valid for at least three months as a guarantee.

3 STAMP

Stamp your receipt/Best Tax Free cheque

In the customs hall in international airports, ports and borders
Before leaving the European Union

Ensure that you have allowed yourself sufficient time for the procedures before reaching the exit point for your means of transport.

You must present the Best Tax Free cheque, duly filled in, together with your passport, purchase receipts and items purchased.

It is very important that these items be shown with the original packaging and that they have not been used.

This way, you will obtain the stamp on your Best Free Tax cheque, essential to guarantee the VAT refund.

You must resend the Best Tax Free receipt stamped by customs within a deadline of 30 days subsequent to the date of the advance. If you fail to do this, the guarantee will take effect and you will lose the refund.

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